Is your Apple device locked? Has your hotspot service been suspended?
Items that are more than three weeks overdue may be locked or suspended. A series of notices and bills were emailed just before and after the due date.
The item may need to be returned to a campus library. At a minimum you need to contact a library to determine if you are eligible for a renewal.
Only current students are eligible to borrow tech devices. Even if you are currently registered, you may still need to return the device now for visual inspection/ inventory if you have had it for more than 2 semester loan periods. Once you return it, if you are verified as a current student, we should be able to unlock/reinstate service and re-check the device out to you.
Students have a responsibility when it comes to borrowing technology for responding to due dates and overdue notices. Failure to meet that responsibility may result in the device being non-renewable.
If you need help with your PCC device please call the IT Service Desk at (520) 206-4900. Service Desk hours are:
- Monday-Thursday: 7am-7:30pm
- Friday: 7am - 5pm.
- Saturday: 8am - 2pm
If you need general technical support the MyPima Helpdesk provides assistance with MyPima logins, access to D2L and more. This service is available 24 hours a day, 7 days a week:
Call: (520) 206-4800
(Note: Your email reply will be from email@example.com )
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